Cancelation Policy

Finz Dive Center Terms and Conditions:

 

Finz Dive Center offers various services and experiences. By booking or purchasing through this website, by phone, or by email you agree to the following terms and conditions.

Privacy Policy: 

Finz Dive Center takes your privacy seriously. Please see our privacy policy on our website for full details about how we use your information.

Tour Activities:

Customer Responsibility:

The customer booking the activity is accepting these terms and conditions on behalf of every member of the group they are participating. Each customer is accepting these terms and conditions whenever they participate in an activity with Finz Dive Center.

Showing up late:

Finz Dive Center maintains a schedule to keep all of our clients happy and safe. If you or a member of your party shows up late and are consequently not able to participate, you will still be responsible for the full amount of the tour, activity or excursion. If you will be late, you must notify Finz Dive Center as soon as possible. We will try to accommodate you but can make no guarantee, as the nature of our trips dictates we follow the schedule to provide the best experience for our clients.

No Shows:

If you, or a member of your party, does not show up for your tour, you will be responsible for the full amount of the tour. If you have a change in schedule and will not be able to make it for a scheduled tour, please contact Finz Dive Center as soon as possible. We put a lot of effort into setting up your tour and take pride in our work. We would like to know before your scheduled trip so we will not waste resources on a no show.

Satisfactory Activity Experience:

When your tour goes perfect we want to know! Please send us your review to Trip-Advisor, Google, Facebook, or Robert@FinzDiveCenter.com

Unsatisfactory Activity Experience:

Finz Dive Center takes your satisfaction seriously. If you experience an issue of any sort Before, During, or After your tour, please let a member of our team know immediately. We will do whatever we can to make your experience the best possible. If you do not receive a satisfactory solution to your concerns please email Robert@FinzDiveCenter.com and we will address them as soon as possible. Please do not wait to make your concerns known. We want your experience to be perfect!

Non Refundable Down Payment:

By placing a non refundable down payment with Finz Dive Center you are agreeing to the terms and conditions of this agreement.

Reservations are only guaranteed upon successful completion of a non refundable down payment equal to at least 20% of the total of your trip/trips. You may only receive a refund of your non refundable down payment  under the following circumstances. (1) Finz Dive Center cancels the trip for weather or unsafe sea conditions This decision is purely up to the discretion of the captain on the day of the trip.  (2) Finz Dive Center cancels the trip due to unforeseen mechanical or administrative causes.

If your trip is scheduled less than 48 hours from the time the reservation was made, we can not make any changes to your reservation. Finz Dive Center is not responsible for lost or missing emails or typographical errors. We understand that problems arise and recommend purchasing trip travel insurance to cover them.

Billing Policy:

By booking with Finz Dive Center, you agree to be charged via credit card or other payment method. Finz Dive Center may take a non refundable booking fee up front or may wait to charge you until a later time. By making a reservation with Finz Dive Center you agree that you will be responsible for payment of the Non refundable booking fee and or payment of the entire tour, activity, service, or product. In no event will Finz Dive Center be responsible for lost payments, credit card disputes, returned check fees, or other fees associated with non payment of a balance due. You also agree that if a dispute arises between Finz Dive Center and yourself, you will contact Finz Dive Center via email at Robert@FinzDiveCenter.com and request a response to your dispute before disputing with your credit card company or bank.

Liability Disclaimer:

Finz Dive Center may, from time to time, contract tours to a third party. Finz Dive Center shall in no way be responsible for any act, omission, error, or negligence that may be committed by the third party. All disputes and concerns shall be made directly to the independent contractor in any situation of concern.
All tours run directly by Finz Dive Center will be subject to signing a liability and release waiver prior to participating in the activity. A copy of our scuba diving waiver may be found here. Scuba Liability Waiver. Snorkel Liability Waiver. If you are participating in another activity please email Info@FinzDiveCenter.com for a copy of any waivers you may be required to sign before participating in the activity. Scuba diving, snorkeling, and general boating come with inherent risks. You should seek counsel from your personal Attorney, Doctor, and Family Members before deciding to participate in any activity.
Finz Dive Center will not be held responsible for your failure to read or understand any of our waivers. If you require a different language for a waiver please let us know.

Severability:

If any portion of this agreement is found to be unenforceable the rest of the agreement will still be in full force.

Updates:

Any updates to this agreement will be posted to this website. Please check this website often for any updates to this agreement.

7-1-2017

Cancelation Policy
Finz Dive Center Terms and Conditions:

Finz Dive Center offers various services and experiences. By booking or purchasing through this website, by phone, or by email you agree to the following terms and conditions.

Privacy Policy: 

Finz Dive Center takes your privacy seriously. Please see our privacy policy on our website for full details about how we use your information.

Tour Activities:

Customer Responsibility:

The customer booking the activity is accepting these terms and conditions on behalf of every member of the group they are participating. Each customer is accepting these terms and conditions whenever they participate in an activity with Finz Dive Center.

Showing up late:

Finz Dive Center maintains a schedule to keep all of our clients happy and safe. If you or a member of your party shows up late and are consequently not able to participate, you will still be responsible for the full amount of the tour, activity or excursion. If you will be late, you must notify Finz Dive Center as soon as possible. We will try to accommodate you but can make no guarantee, as the nature of our trips dictates we follow the schedule to provide the best experience for our clients.

No Shows:

If you, or a member of your party, does not show up for your tour, you will be responsible for the full amount of the tour. If you have a change in schedule and will not be able to make it for a scheduled tour, please contact Finz Dive Center as soon as possible. We put a lot of effort into setting up your tour and take pride in our work. We would like to know before your scheduled trip so we will not waste resources on a no show.

Satisfactory Activity Experience:

When your tour goes perfect we want to know! Please send us your review to Trip-Advisor, Google, Facebook, or Robert@FinzDiveCenter.com

Unsatisfactory Activity Experience:

Finz Dive Center takes your satisfaction seriously. If you experience an issue of any sort Before, During, or After your tour, please let a member of our team know immediately. We will do whatever we can to make your experience the best possible. If you do not receive a satisfactory solution to your concerns please email Robert@FinzDiveCenter.com and we will address them as soon as possible. Please do not wait to make your concerns known. We want your experience to be perfect!

Non Refundable Down Payment:

By placing a non refundable down payment with Finz Dive Center you are agreeing to the terms and conditions of this agreement.

Reservations are only guaranteed upon successful completion of a non refundable down payment equal to at least 20% of the total of your trip/trips. You may only receive a refund of your non refundable down payment  under the following circumstances. Finz Dive Center cancels the trip for weather or unsafe sea conditions This decision is purely up to the discretion of the captain on the day of the trip.  Finz Dive Center cancels the trip due to unforeseen mechanical or administrative causes. If your trip is scheduled less than 48 hours from the time the reservation was made, we can not make any changes to your reservation. Finz Dive Center is not responsible for lost or missing emails or typographical errors. We understand that problems arise and recommend purchasing trip travel insurance to cover them.

Billing Policy:

By booking with Finz Dive Center, you agree to be charged via credit card or other payment method. Finz Dive Center may take a non refundable booking fee up front or may wait to charge you until a later time. By making a reservation with Finz Dive Center you agree that you will be responsible for payment of the Non refundable booking fee and or payment of the entire tour, activity, service, or product. In no event will Finz Dive Center be responsible for lost payments, credit card disputes, returned check fees, or other fees associated with non payment of a balance due. You also agree that if a dispute arises between Finz Dive Center and yourself, you will contact Finz Dive Center via email at Robert@FinzDiveCenter.com and request a response to your dispute before disputing with your credit card company or bank.

Liability Disclaimer:

Finz Dive Center may, from time to time, contract tours to a third party. Finz Dive Center shall in no way be responsible for any act, omission, error, or negligence that may be committed by the third party. All disputes and concerns shall be made directly to the independent contractor in any situation of concern.
All tours run directly by Finz Dive Center will be subject to signing a liability and release waiver prior to participating in the activity. A copy of our scuba diving waiver may be found here. Scuba Liability Waiver. Snorkel Liability Waiver. If you are participating in another activity please email Info@FinzDiveCenter.com for a copy of any waivers you may be required to sign before participating in the activity. Scuba diving, snorkeling, and general boating come with inherent risks. You should seek counsel from your personal Attorney, Doctor, and Family Members before deciding to participate in any activity.
Finz Dive Center will not be held responsible for your failure to read or understand any of our waivers. If you require a different language for a waiver please let us know.

Severability:

If any portion of this agreement is found to be unenforceable the rest of the agreement will still be in full force.

Updates:

Any updates to this agreement will be posted to this website. Please check this website often for any updates to this agreement.

7-1-2017

5130 Overseas Highway, 33040,

Key West, Florida, U.S.A